Sketching out the synching journey
As this involved a user picking up content seamlessly from different devices, I skectched out the journey a user would go on from Desktop to tablet to mobile, and back to Desktop again. This led me to get a really good understanding of what the user would be thinking at each point in the journey. Once I had done this I could build my ideas for features around this.
I came up with several solutions for how users could pick up content, the most obvious being a play bar at the bottom of the screen. This was not possible due to technical constraints so we had to find an alternative solution.
I also looked at our user personas and could see that this feature would meet the needs of 'Active Listeners.'